Transforming it operations management through applied engineering practices: a framework for success
pdf

Keywords

IT operations
Lean IT
DevOps
engineering practices
operational efficiency
resource allocation

Categories

How to Cite

Lolin, V. (2024) “Transforming it operations management through applied engineering practices: a framework for success”, Scientific Journal of Bielsko-Biala School of Finance and Law. Bielsko-Biała, PL, 28(3). doi: 10.19192/wsfip.sj3.2024.15.

Abstract

This paper examines the effect of applied engineering practices on operational efficiency of IT management in a very competitive and technology driven environment. A panel data of 8 companies in different industries from 2019 to 2023 is analyzed to investigate the relationship between engineering practices (Lean IT and DevOps) and key performance indicators (system uptime, incident resolution time, and cost efficiency). The author demonstrates that organizations who have adopted these engineering practices have realized substantial improvements in operational performance. Continuous improvement and agile methodologies, when coached into companies, lead to longer term sustainability in terms of cost efficiency and scalability. In addition, the research illustrates the importance of organizational factors like resource allocation, employee training, and autonomy of decisions in improving the performance of these engineering practices. The results also highlight the need for combining applied engineering practices with strong managerial leadership and a reliance on data driven decision making to succeed in competitive global markets. Besides, the research illustrates how engineering practices, including the incorporation of these automation and AI technologies, act as a strategic enabler to decrease operational complexity and accelerate innovation.

https://doi.org/10.19192/wsfip.sj3.2024.15
pdf

References

Pedota, M., & Piscitello, L. (2021). A new perspective on technology-driven creativity enhancement in the Fourth Industrial Revolution. Creativity and Innovation Management. https://doi.org/10.1111/caim.12468.

Demartini, M., & Taticchi, P. (2021). Performance measurement and management. A literature review focused on the role played by management theories with a deep dive into the industry 4.0 environment. International Journal of Productivity and Performance Management. https://doi.org/10.1108/IJPPM-02-2021-0063.

Bai, R., Chandra, V., Richardson, R., & Liu, P. P. (2020). Next generation mobile wireless networks: 5G cellular infrastructure. Journal of Technology Management and Applied Engineering, 36(3), 1–19.

Serumaga-Zake, J. M., & van der Poll, J. A. (2021). Addressing the impact of Fourth Industrial Revolution on South African manufacturing small and medium enterprises (SMEs). Sustainability, 13(21), 11703. https://doi.org/10.3390/su132111703

Vial, G. (2019). Understanding digital transformation: A review and a research agenda. The Journal of Strategic Information Systems, 28(2), 118–144. https://doi.org/10.1016/j.jsis.2019.01.003.

Rocha, C., Quandt, C., Deschamps, F., & Philbin, S. (2022). R&D collaboration strategies for industry 4.0 implementation: A case study in Brazil. Journal of Engineering and Technology Management, 63, 101675. https://doi.org/10.1016/j.jengtecman.2022.101675

Peng, B. (2021). Digital leadership: State governance in the era of digital technology. Culture of Science. SAGE, 1–16. https://journals.sagepub.com/doi/pdf/10.1177/2096608321989835.

Gillani, F., Chatha Kamran, A., Sadiq Jajja, M. S., & Farooq, S. (2020). Implementation of digital manufacturing technologies: Antecedents and consequences. International Journal of Production Economics, 229, 107748. https://doi.org/10.1016/j.ijpe.2020.107748.

Gastaldi, L., Lessanibahri, S., Tedaldi, G., & Miragliotta, G. (2022). Companies’ adoption of smart technologies to achieve structural ambidexterity: An analysis with SEM. Technological Forecasting and Social Change, 174, 121187. https://doi.org/10.1016/j.techfore.2021.121187.

Yang, H. X., & Ren, W. R. (2021). Research on the influence mechanism and configuration path of network relationship characteristics on SMEs’ innovation-the mediating effect of supply chain dynamic capability and the moderating effect of geographical proximity. Sustainability, 13(17), 9919. https://doi.org/10.3390/su13179919

Garcia-Muina, F. E., Medina-Salgado, M. S., Ferrari, A. M., & Cucchi, M. (2020). Sustainability transition in Industry 4.0 and smart manufacturing with the triple-layered business model canvas. Sustainability, 12(6), 2364. https://doi.org/10.3390/su12062364

Svatosova, V. (2021). Proposal and simulation of a business process model of strategic management in E-commerce. Ekonomicky Casopis, 69(7), 726–749. https://doi.org/10.31577/ekoncas.2021.07.04

Feifei, J., Ying, Z., Harish, G., Jinpei, L., & Jia, C. (2021). Evaluation of small and medium-sized enterprises’ sustainable development with hesitant fuzzy linguistic group decision-making method. Applied Intelligence. https://doi.org/10.1007/s10489-021-02372-9. Accessed 14 July 2022. https://doi.org/10.1007/s10489-021-02372-9.

Andronie, M., Lazaroiu, G., Stefanescu, R., Uta, C., & Dijmarescu, I. (2021). Sustainable, smart, and sensing technologies for cyber-physical manufacturing systems: A systematic literature review. Sustainability, 13, 5495. https://doi.org/10.3390/su13105495 https://doi.org/10.3390/su13105495.

Olsen, T. L., & Tomlin, B. (2020). Industry 4.0: Opportunities and challenges for operations management. Manufacturing & Service Operations Management, 22(1), 113–122. https://doi.org/10.1287/msom.2019.0796

Hwang, B. G., Ngo, J., & Teo, J. Z. K. (2022). Challenges and strategies for the adoption of smart technologies in the construction industry: The case of Singapore. Journal of Management in Engineering, 38(1), 05021014. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000986.

Raguseo, E., Vitari, C., & Pigni, F. (2020). Profiting from big data analytics: The moderating roles of industry concentration and firm size. International Journal of Production Economics, 229, 107758. https://doi.org/10.1016/j.ijpe.2020.107758.

Si, S., Zahra, S. A., Wu, X., & Jeng, D. J. F. (2020). Disruptive innovation and entrepreneurship in emerging economics. Journal of Engineering and Technology Management, 58, 101601. https://doi.org/10.1016/j.jengtecman.2020.101601

Felsberger, A., & Reiner, G. (2020). Sustainable Industry 4.0 in production and operations management: A systematic literature review. Sustainability, 12, 7982. https://doi.org/10.3390/su12197982.

Koldovskiy, A., Kolosok, V., Mostova, A., Drozdova, V., Lytvynenko, S., Vitka, N., & Popova, Y. (2024). Supply chain management: Textbook (Vol. 1). Publishing House “Condor”. ISBN 978-617-8471-09-5.

Prokopenko, O., Chechel, A., Koldovskiy, A., Kldiashvili, M. (2024). Innovative Models of Green Entrepreneurship: Social Impact on Sustainable Development of Local Economies. Economics Ecology Socium, 8, 89–111. https://doi.org/10.61954/2616-7107/2024.8.1-8

World Bank. (2023). World Bank’s Fall 2023 Regional Economic Updates. URL: https://www.worldbank.org/en/news/press-release/2023/10/04/world-bank-fall-2023-regional-economic-updates

European Union. (2022). URL: https://ec.europa.eu/info/research-and-innovation/strategy/strategy-2020-2024_en.

Research and Markets. (2022). URL: https://www.researchandmarkets.com/reports/5008078/big-data-market-with-covid-19-impact-analysis-by.

UK Department for Business, Energy and Industrial Strategy. (2022). URL: https://www.gov.uk/government/publications/uk-innovation-strategy-leading-the-future-by-creating-it

International Monetary Fund. (2021). Global financial stability report update. Vaccine inoculate markets, but policy support is still. URL: https://www.imf.org/en/Publications/GFSR/Issues/2021/01/27/global-financial-stability-report-january-2021-update

Financial Stability Board. (2020). The implications of climate change for financial stability. URL: https://www.fsb.org/uploads/P231120.pdf

Amazon. (2024). Annual report 2024. Amazon. URL: https://www.amazon.com/annualreport2024

Microsoft. (2024). Microsoft annual report 2024. Microsoft. URL: https://www.microsoft.com/annualreport2024

Google. (2024). Google 2024 company report. Alphabet Inc. URL: https://www.abc.xyz/annualreport2024

IBM. (2024). IBM annual report 2024. IBM Corporation. URL: https://www.ibm.com/annualreport2024

Oracle. (2024). Oracle annual report 2024. Oracle Corporation. URL: https://www.oracle.com/corporate/annualreport2024

Dell. (2024). Dell Technologies annual report 2024. Dell Technologies. URL: https://www.dell.com/annualreport2024

HP. (2024). HP Inc. annual report 2024. HP Inc. URL: https://www.hp.com/annualreport2024

Cisco. (2024). Cisco Systems annual report 2024. Cisco Systems, Inc. URL: https://www.cisco.com/annualreport2024

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

Copyright (c) 2024 Vadym Lolin

Downloads

Download data is not yet available.